Standard shipping takes 3–7 business days across Canada. Express options (1–2 days) are available at checkout for urgent gifts.

All orders placed before 12 PM EST ship same day!

Yes! You can modify or cancel your order within 2 hours of placing it. After that, it enters preparation and cannot be changed.

Contact us at info@simplementcreatif.com with your order number.

Absolutely! Every gift is beautifully wrapped by hand with premium ribbon and includes a handwritten card — free of charge.

We offer a 30-day return policy. Items must be unused, in original packaging, with tags.

→ View full refund policy

Yes! We specialize in corporate gifts with custom branding, bulk discounts, and tax receipts.

Contact Claudia at commandes@simplementcreatif.com for volume pricing.

Yes! You’ll receive a tracking link via email as soon as your order ships.