Boutique Simplement Créatif operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Boutique Simplement Créatif is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, payment details, and transaction information.
• Account information including your username, password, preferences, and settings.
• Transaction information including items you view, add to cart, wishlist, purchase, return, or cancel.
• Communications with us including customer support inquiries.
• Device information including IP address, browser type, and unique identifiers.
• Usage information including how you interact with and navigate the Services.

Personal Information Sources

We may collect personal information from:

• Directly from you (e.g., when creating an account or placing an order)
• Automatically through cookies and similar technologies
• From service providers (e.g., payment processors, analytics)
• From partners or other third parties

How We Use Your Personal Information

• Provide & Improve Services: Process orders, payments, shipping, returns, and personalize your experience.
• Marketing & Advertising: Send promotional emails and show relevant ads (you can opt out anytime).
• Security & Fraud Prevention: Protect against fraud and secure your account.
• Communication: Respond to support requests and keep you informed about your orders.
• Legal Compliance: Comply with laws, respond to legal requests, and enforce our policies.

How We Disclose Personal Information

We may share your information with:

• Shopify and trusted vendors (payment, shipping, analytics)
• Marketing partners (subject to your opt-out rights)
• When you consent or request sharing (e.g., social login)
• Our affiliates or in case of merger/acquisition
• To comply with legal obligations

Relationship with Shopify

The Services are hosted and powered by Shopify. Shopify collects and processes data to provide the platform and may use aggregated insights across merchants. For full details, please review the Shopify Consumer Privacy Policy.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Receive a portable copy of your data
• Opt out of targeted advertising or sale of personal information
• Withdraw consent where applicable
• Object to or restrict certain processing (EEA/UK residents)

To exercise your rights, contact us at info@simplementcreatif.com.

Security & Retention

We use reasonable security measures, but no system is 100% secure. We retain your information only as long as necessary for business, legal, or contractual purposes.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from minors.

International Transfers

Your information may be transferred to and processed in countries outside your residence (including Canada and the United States). We use appropriate safeguards such as Standard Contractual Clauses when required.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated "Last updated" date.